SIA TC Motors is committed to safeguarding your privacy and protecting your personal data. This privacy policy applies to www.tcm.lv (the Website) and to your personal data collected by SIA TC Motors, registration number 40003387085, Vecā Biķernieku iela 3, Riga, LV-1079 (TC Motors).

YOUR CONSENT TO THIS PRIVACY POLICY

By using the Website, you agree to the terms of this Privacy Policy. If you do not agree to the terms of the policy, please do not use the Website.

INFORMATION WE COLLECT ABOUT YOU

In this Privacy Policy, “personal data” means information or pieces of information relating to you, or information that could directly or indirectly identify you.

TC Motors may collect personal data about you from various sources, including: (i) directly from you; (ii) when you visit the Website; and (iii) from other sources.

PERSONAL DATA WE COLLECT DIRECTLY FROM YOU

TC Motors may collect personal data directly from you when you provide TC Motors with information in order to join the TC Motors customer loyalty programme, register, receive information or mailings, use the www.tcm.lv applications, purchase products or services from TC Motors, take part in a survey or study, leave a comment, ask a question, contact TC Motors or for other purposes. Please note that we will not collect personal data about you unless you provide this information voluntarily.

Data that TC Motors may collect directly from you:

• first name, surname
• postal address;
• email address;
• phone number;
• customer card number;
• age;
• date of birth;
• gender.

PERSONAL DATA TC MOTORS COLLECTS WHEN YOU VISIT THE WEBSITE (COOKIES)

TC Motors uses cookies and similar technologies to collect information about you when you visit the Website. TC Motors uses cookies on the Website. Cookies are files that store information on your computer's hard drive or in your browser, allowing TC Motors to recognise that you have visited our Website before. TC Motors uses cookies to provide you with the most convenient browsing of the Website. If you would like more information about the types of cookies and how TC Motors uses them, please read our Cookie Policy. Data that TC Motors may collect about you when you visit the Website:

• information about the browser you use;
• details of the web pages you have viewed;
• your IP address;
• links you have clicked, and
• websites you visited before arriving at the TC Motors Website.

HOW TC MOTORS USES YOUR PERSONAL DATA

Only with your prior consent and in accordance with the Personal Data Protection Law, TC Motors may use your personal data for the following purposes:

• to process your application;
• to provide services;
• to respond to your questions or comments;
• for sales promotions, lotteries or competitions;
• to organise test drives of products offered by TC Motors
• to evaluate the use of the TC Motors Website, products and services and to understand your browsing and shopping habits;
• to recommend products to you;
• to carry out analytics and market research;
• to analyse the effectiveness of TC Motors advertising;
• to carry out online behaviour analysis;
• to prevent or detect fraud or other crimes and/or to verify your identity.

TC Motors may supplement the personal data you provide with other information held by TC Motors or information we may receive from third parties. TC Motors does this for marketing purposes, in order to offer you products and services that are better suited to you.

MARKETING COMMUNICATIONS

Only with your prior consent and in accordance with the Personal Data Protection Law, TC Motors may send you information by post, email or SMS about products, services, special offers, promotions and other information we believe may interest you, based on your previous purchases and the information you have provided.

From time to time TC Motors may also contact you for customer survey purposes. You can opt out of receiving such information by sending an email to info@tcm.lv or by using the unsubscribe link at the bottom of each of our electronic marketing messages. However, if you opt out, you may miss out on great offers.

PROCESSING OF YOUR INFORMATION

In accordance with the Personal Data Protection Law, TC Motors may transfer your personal data to other companies within Fiat Chrysler Automobiles or Subaru Nordic AB and to third parties that directly support TC Motors' sales promotion activities and the administration of the Website. TC Motors may use third parties to help process and analyse your personal information, to give TC Motors an understanding of what we can do to improve our products and services, and to monitor the effectiveness of specific marketing campaigns or sales promotions. Please note that we may be required to disclose your personal data if required by applicable law.

PROTECTION OF YOUR PERSONAL DATA

TC Motors maintains appropriate administrative, technical and physical security measures to protect the personal data you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. The Website may contain links to third-party websites. TC Motors does not control these third-party websites or any content posted on them. When you leave the TC Motors website, TC Motors cannot be responsible for the protection and privacy of any information you provide. You should exercise caution and carefully read the privacy policy of the website you visit.

CHANGES TO OUR PRIVACY POLICY

From time to time TC Motors may change this Privacy Policy by publishing the new version of the Privacy Policy here. We recommend that you visit this section regularly for up-to-date information.

RIGHTS AND OUR CONTACT DETAILS

Please do not hesitate to contact TC Motors if you have any questions, comments or concerns about this Privacy Policy.

You have the right to notify TC Motors if:

• you do not want us to contact you in the future;
• you would like a copy of the personal data TC Motors holds about you;
• you would like to correct or update the information TC Motors holds about you;
• you would like to report any breach of the Privacy Policy.

You can email: gdpr@tcm.lv, write to us at: Vecā Biķernieku iela 3, Riga, LV-1079 or call +371 67812312